Expressing/responding to good news & Expressing/responding to bad news:

 Expressing good news:

I've got some good/great news.

I've got some smashing news to tell you.

Listen to this, (with a positive intonation) ….!

 Responding to good news:

Wow, that sounds exciting!

That’s great!

How fantastic!

Really? (with a positive intonation)

What? (with a positive intonation)

 Expressing bad news:

I really don’t know how to say it, but …

I’m sorry to have to say this, but …

I really feel bad to have to say this, but …

Unfortunately, …

 Responding to bad news:

Oh, dear!

I’m so sorry to hear that.

Too bad!

That’s awful / a pity/unfortunate.

With heartfelt sympathy and understanding thoughts in this time of sadness.

Please accept our deepest sympathy for ...

My heart is saddened by the ...

Sample phrases (from formal to informal)

A: I am/was deeply/truly sorry to hear about your grandmother. I understand what you're going through right now.

B: Thank you very much. I'm deeply moved/touched.

A: I was sorry/shocked/upset to hear you didn't win the scholarship. I know how disappointed you must feel.

B: I appreciate your sympathy/kindness. I hope I'll do better next year.

A: How shocking/awful to hear about your accident. Are you OK?

B: It's very nice/kind of you to be so concerned but really, I'm fine now.

A: Too bad you didn't get the raise. I was hoping you would!

B: Thanks for your support. Sometimes things don't go the way we want, do they?

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